Program to recover my laptop

Hi! My laptop wouldn't load windows. It shows black screen with Dell on it which disappears in few seconds. After that it shows windows logo, but nothing happens after that - it stays forever. Please please let me know program name to fix my laptop!!!!!!!! Stacey

Category: restore system windows
Press F5 or F8 (do not remember which one) to start Windows in "safe mode";

after that use system restore to restore Windows to a previous (good working) state: click Start -> All Programs -> Accessories -> System Tools -> System Restore.

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